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Unified Inbox

One inbox for every client message

SMS, email, Gmail, Facebook Messenger and Instagram DM land in a single threaded view per contact, so your team stops switching apps to answer a customer.

crm.youragency.com/conversations

One payment. Full source code. Unlimited seats, every client, forever.

Seedly CRM Testimonials: The Receipts

Don't take our word for it. Take theirs.

Every review 5 out of 5 on Trustpilot. These are agency owners who made the same $1,499 decision you are weighing, in their own words.

Verified · Trustpilot
Buying from someone I didn't know was a bit of a leap of faith. Would he actually deliver? I've been pleasantly surprised. Andrew has been fair, and sometimes more than fair.
Matt Gordon
Matt Gordon

Migrated from HighLevel

Verified · Trustpilot
I'm not too technical myself, so the ease of use for this is why I recommend it to even beginners.
Christian Peralta
Christian Peralta

Not too technical

Verified · Trustpilot
The code is well documented and has plenty of help steps along the way that make setup and installation much simpler than they would otherwise be.
Jeremiah Svaren
Jeremiah Svaren

Sells access to his clients

Verified · Trustpilot
I'm a long-time GHL user. Support is a nightmare. With Seedly, I am the support. I am my own headache or genius.
Rain Delaware
Rain Delaware

Long-time GoHighLevel user

Verified · Trustpilot
The reason I love Seedly is ownership. You own the codebase instead of renting and watching the provider change things constantly.
Joshua Lockhart
Joshua Lockhart

Owns the codebase

Verified · Trustpilot
You get the entire code base. So you can just use Claude to add features or customize it any way you want.
Aaron Burleson
Aaron Burleson

Full source owner

Verified · Trustpilot
Seedly frees you from the massive CRM conglomerates and lets you customize it the way YOU want it. Andrew built a tool that grows with you and doesn't lock you in.
Aaron Rountree
Aaron Rountree

Agency owner

Verified · Trustpilot
Seedly is a great way to get a head start on building your own CRM vs starting from scratch!
Bradley Watkins
Bradley Watkins

Head start vs from scratch

Verified · Trustpilot
One of the best built platforms I have used. Less bugs, more functions, and completely worth the money.
Justin Deleon
Justin Deleon

Switched from GoHighLevel

Verified · Trustpilot
A true masterpiece of software that has a completely different model. You buy it, you own it, you have full control of it.
John Marx
John Marx

You buy it, you own it

Verified · Trustpilot
Andrew knows his stuff and has built an amazing software, built with the end user truly in mind.
Lewis Vandervalk
Lewis Vandervalk

Built with the end user in mind

Every review, 5 out of 5.

Read all reviews on Trustpilot

What It Does

Everything this module gives you, in the same source you own.

One threaded view per contact across five channels

SMS, email, Gmail, Facebook Messenger and Instagram DM all appear in a single timeline tied to the contact, not scattered across separate apps or separate per-channel inboxes. Your team reads the whole relationship in one place.

Real-time, no refresh

New messages, status changes and unread counts stream in live to every open screen. No polling, no manual refresh, no reload to see new replies. Two teammates looking at the same inbox always see the same thing.

Reply on the channel that fits, with no per-message tax

Seedly is source code you own and run on your own provider accounts: your Twilio or Telnyx number, your Gmail, your Meta connection. There is no per-conversation or per-seat surcharge layered on top. You pay your provider for the message, and nothing to us per thread.

Delivery you can trust, with guardrails

Watch each outbound message move through pending, sent, delivered and read. A failed SMS shows a plain-language reason instead of failing silently, and you get a heads-up before sending a text that would land inside the recipient's quiet hours.

Mobile and desktop push notifications

Get a push alert on your phone or desktop the moment a new message lands on any channel, or when a call is missed, so a lead never sits unseen because nobody had the tab open. Each person opts in per device under Settings, Notifications, chooses which events buzz them, and quiet hours hold alerts back after hours.

Snippets and a rich-text email editor

Save quick-reply templates and drop them into any reply, and compose formatted email with links, lists and formatting right in the thread instead of bouncing to a separate mail app.

Assignment, status and SLA tracking

Assign a conversation to a teammate, set it Open, Closed or Snoozed with an automatic reopen timer, and track first-response time against response targets you configure on the Tracking tab, with breach notifications.

Scheduling, search and merge

Schedule a message to send later, search and filter the list by channel, status or assigned user, and merge duplicate conversations into one clean thread. Search runs across your whole conversation history, not just the messages already loaded on screen. A contact sidebar shows the full contact card, timeline and metadata next to the conversation.

Holds up on a big team

The inbox is built to stay quick on a sub-account with hundreds of users and a long history: the list pages instead of loading everything, search runs server-side, and unread counts stay accurate per person rather than drifting once the team gets large.

How It Works

In plain English.

1

Every message lands on the contact

When a contact texts your number, emails you, or sends a Facebook or Instagram DM to a connected account, the message is matched to that contact and dropped into their thread. A unified inbox is simply a single screen that collects every message a client sends you, no matter which channel it came in on.

2

Three panels keep it readable

The inbox is laid out in three panels: a list of conversations on the left, the open message thread in the middle, and the contact's details on the right. Your team works the list top to bottom, opening each conversation and reading the whole history regardless of channel.

3

Reply, assign and set status from one box

Reply from the same box: pick a saved snippet to answer common questions fast, or write a formatted email for longer replies. Assign the conversation to whoever owns it, set its status, and the inbox tracks how quickly you responded.

4

Everything updates live

Status changes, new replies and unread counts update in real time, so two teammates looking at the same inbox always see the same thing. No refresh, no stale view.

When you run a stack of client accounts, message chaos is the silent killer.

If you run 10, 50 or 100 client sub-accounts, reps miss texts because they were watching email, or miss a DM because nobody had the Instagram app open. A unified inbox per sub-account means each client's conversations stay self-contained, and your team works them all from one login.

You own it. This is source code you buy once and run yourself. The inbox is not a metered add-on. Adding more reps or more conversations does not raise a bill. Rented CRMs and helpdesks love to charge per seat or per conversation, but here you pay your own SMS and email providers for what you send, and nothing per thread to a vendor.

And it is yours to change. Want a channel-specific auto-tag, a different status flow, or a custom view? You have the code, so you are not waiting on a roadmap. Each client sub-account gets its own isolated inbox, and you can white-label the whole CRM per client.

You own the inbox. Run it for every client, add every rep, pay nothing per thread.

The Rest Of The Garden

It is one CRM, not a stack of subscriptions.

Every module ships in the same source code you own. Slide through the rest of the garden.

FAQ

Questions, answered.

Which channels are unified in the inbox?

SMS, email, Gmail, Facebook Messenger and Instagram DM all flow into the same threaded inbox. Inbound calls and CallRail activity also surface against the contact, so the inbox doubles as the contact's full communication history.

Do all of a contact's messages really sit in one thread?

Yes. Messages are tied to the contact, so a text, an email and a social DM from the same person appear in one timeline rather than three separate conversations. You can also merge duplicate threads if a contact came in through two channels before being matched.

Can I assign conversations to specific teammates?

Yes. Any conversation can be assigned to a team member, and you can filter the inbox by assigned user. You can also set status (Open, Closed, Snoozed) and track first-response time against targets you define.

Does each client sub-account get its own inbox?

Yes. Every sub-account has its own isolated inbox with its own connected channels, so one client's messages never mix with another's. Your team runs them all from a single install.

Is there a per-conversation or per-seat fee?

No. Seedly is sold as source code you own and self-host with unlimited seats. You connect your own messaging providers and pay them directly for what you send. There is no metered charge per conversation or per user from us.

Can I reply by email and SMS from the same screen?

Yes. The composer adapts to the channel: a rich-text editor for email, plain text for SMS, with snippets available on both. You can schedule a message to send later, and the inbox warns you before an SMS would land during the recipient's quiet hours.

Can I customize the inbox or add a channel?

Because you own the code, yes. The current channels cover SMS, email, Gmail and Meta's Messenger and Instagram. Anything beyond that is a code change you control, not a feature request to a vendor.

Can I migrate my conversations from GoHighLevel?

You can import your contacts and their history into Seedly, and new messages start threading immediately once your channels are connected. Many teams treat the move as a chance to clean up the conversations they inherited.

$1,499Once

One-time payment. No subscriptions. No renewals.


  • Complete source code
  • 25+ CRM modules
  • 79 workflow automation nodes
  • Unlimited seats & users
  • Source you own, deployed on infrastructure you control
  • Step-by-step setup documentation
  • Full source code - yours to modify freely
  • Commercial license included
Buy Now - $1,499

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